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Shipment info

Shipping & Handling

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on your delivery progress.

Duties and Taxes

The customer outside the European Union (except Australia, Canada, Japan, New Zealand, Norway, Switzerland, United States) will be responsible for paying any import duties, clearance fees, or other fees assessed during the transport of your order.

The customer is responsible for ensuring that all information and documentation needed by customs in the buyer’s country are correctly provided and in the correct form.

Shipping Costs and Delivery time

Europe Group A: Estonia, Latvia, Lithuania.

Shipping is free. Delivery time 1-3 business days.

Europe Group B: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipping is 12 EUR. Shipping is free for orders over 180 EUR. Delivery time 2-4 business days.

Europe Group C: Cyprus, Malta.

Shipping is 20 EUR. Shipping is free for orders over 260 EUR. Delivery time 2-4 business days.

Australia

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for Australia are duty and tax fees included. The parcel will be delivered at no further costs.

Canada 

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for Canada are duty and tax fees included. The parcel will be delivered at no further costs.

China

Shipping is 35 EUR. Shipping is free for orders over EUR 350. Delivery time 6-10 business days.

Japan

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for Japan are duty and tax fees included. The parcel will be delivered at no further costs.

Norway 

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for Norway are duty and tax fees included. The parcel will be delivered at no further costs.

New Zealand

Shipping is 35 EUR. Shipping is free for orders over 350 EUR. Delivery time 2-6 business days.

Prices shown on the website for New Zealand are duty and tax fees included. The parcel will be delivered at no further costs.

Russia/Belarus

Shipping is 35 EUR. Shipping is free for orders over EUR 350. Delivery time 6-10 business days.

Switzerland

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for Switzerland are duty and tax fees included. The parcel will be delivered at no further costs.

United Kingdom (UK)

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Please note that customers are taken care of any duty and tax fees. 

United States of America

Shipping is 25 EUR. Shipping is free for orders over 280 EUR. Delivery time 2-6 business days.

Prices shown on the website for the United States of America are duty and tax fees included. The parcel will be delivered at no further costs.

The customs bureau may ask customers’ personal Social Security Number (SSN) to complete the delivery.

Rest of the world

Shipping is 35 EUR. Shipping is free for orders over 350 EUR. Delivery time 6-10 business days.

Please note that customers are taken care of any duty and tax fees. 

PRICES AND CURRENCIES

Prices are shown, and final invoices will be in Euro (EUR) for all the shipping countries.

ADDRESS, NON-RECEIVED ITEMS AND RETURNS

If the item is not received and sent back to us by the postal service company, you will be charged the actual shipping fee (not according to the above information).

The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

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