DOLITA, UAB, company code 123756851 (registered on State Enterprise Centre of Registers), VAT ID number LT237568515, Laisvės pr. 125, Vilnius, Lithuania (Dolita, we, or us) is the controller of your data. You can contact us by email at firstname.lastname@example.org.
1. INFORMATION WE COLLECT AND HOW WE USE IT
In this Policy, "personal data" is information about an identified or identifiable natural person.
1.1. DATA ABOUT YOUR USE OF THE WEBSITE
We continuously improve our website and user experience. Therefore, we have to know what information on the website is most interesting for visitors, from which countries visitors come to our website, how often visitors return, and which browsers they use. On these devices, the website is browsed, what is their IP address, how do you move, click or scroll around our website, etc.
As you navigate through the website, certain information can be collected without actively providing the information using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream, website scripts). Your internet browser or mobile device automatically transmits some of this information, such as the URL of the website you browse or just came from and the Internet Protocol (IP) address and the browser version your computer or mobile device is currently using; the date and time you access the website and the pages that you access while visiting the website.
We use third-party tools to collect and analyze the use of our website – Google Analytics services.
The legal basis for collecting that data is the necessity to perform our service to provide you with our website and our legitimate interest in improving it.
1.2. REGISTRATION INFORMATION
When you register by establishing an account, we collect personal data to offer and provide the goods you request. We may require you to provide us with your name and email address to establish an account. We may require you to provide us with additional personal data as you buy our goods.
A legal basis for collecting the data about registration information is the performance of a contract to or to take steps at your request before entering into an agreement between us and providing our goods.
1.3. TRANSACTION INFORMATION
When you access our website to make purchases, we collect information about your payments and transactions and other information associated with the transaction, such as used payment method, geolocation information, or additional relevant information.
A legal basis for collecting the data about transaction information is to execute a contract between you and us and provide our goods. We also process this personal data to fulfill our obligations under applicable accounting and tax laws. In these cases, the processing of personal data is based on mandatory legal provisions that require that we store specific data for accounting purposes.
1.4. INQUIRIES AND ANSWERS
When you contact us with a question via the Website form at https://www.dolitashoes.com/pages/contact-us, we will use your contact details and the content of your message to respond to your inquiry.
A legal basis for collecting this data is our legitimate interest in meeting to solicit and respond to questions about us and our services.
1.5. DIRECT MARKETING
Suppose you subscribe to receive email communication from us on the website by providing your email address or register to use our goods by establishing an account. Do not object to receiving the news. We may use your email address to send you Dolita updates, offers, and other marketing material.
The legal basis to provide you with direct marketing material is your consent or our legitimate interest to advertise and grow sales of our goods and to provide you with relevant information about Dolita and offers of products available on our website. You may disagree with such use of your email at any time by clicking "unsubscribe" in the message you receive from us.
WHAT ARE COOKIES?
A cookie is a small data file the website writes to your device when browsing it. A cookie enables the website to remember your actions and preferences over time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
WHAT COOKIES DO WE USE?
Other cookies allow us to track Website traffic and users' interaction with the website – we use this data to analyze visitors' behavior and improve the visitors' experience.
COOKIES ALLOW US TO:
- give you a better user experience when you visit our websites;
- allow you to set personal preferences;
- create statistical information about the use of our websites;
- and to measure the effectiveness of advertising.
- We use the following categories of cookies on our websites:
These cookies are essential to enable you to move around the website and use its features. For example, functional cookies are used to remember your login information.
These cookies collect anonymous statistical information on how people use our website. For example, performance cookies may help us understand how users browse or use our website and highlight areas used the most.
Targeted advertising cookies
These cookies collect information about your browsing habits. They are used to make advertising more relevant to you and your interests. We may also use these cookies to limit the number of times you see an advert and estimate how our websites' advertisements reach our users. The cookies are usually placed by third-party advertising networks to create information about your interests through online behavior.
Other third-party cookies
We also may have social media cookies on our websites. These cookies allow you to share what you've been doing on social media websites, such as Facebook, or Instagram. We are not responsible for such cookies. Please read the privacy policies of these third parties carefully.
HOW LONG ARE COOKIES RETAINED ON MY DEVICE?
The storage time for cookies on your device is divided into two categories.
Session cookies are set per session, lasting until you close your browser. Session cookies are not stored on your device's hard drive.
Persistent cookies are stored on your hard drive until you delete them, or they reach their expiry date. We will not keep cookie information from persistent cookies for two years.
Cookies are placed on your device only if you provide your consent unless cookies are required for the strictly technical functioning of the website. However, note that if you do not consent to cookies, certain website functions may not function properly or may not function at all.
HOW TO CONTROL COOKIES?
You can control or delete cookies as you wish – for details, see http://www.youronlinechoices.com/. You can delete all cookies already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.
Our website is built on the Shopify platform. As the primary provider of our Website services, Shopify may sometimes place cookies on our website. To learn about the cookies used by Shopify, visit http://shopify.com/legal/cookies.
Dolita may provide you with tailor-made direct marketing materials based on your browsing and purchase. The legal basis is our legitimate interest in providing you with relevant information about Dolita and offers of goods available on our website. You may disagree with such use of your data at any time by clicking "unsubscribe" in the message you receive from us.
2. WHO MAY SEE YOUR DATA
We put our best efforts into keeping your data safe and always require high security and confidentiality from our employees and partners.
We may share your data with our trusted service providers when they provide services to us, to you on behalf of us, and under our instructions. We will control and remain responsible for using your data at all times.
Shopify entities can access your data. Shopify provides the platform on which our website is built; therefore, all objects within the Shopify group may access your data at any time to offer their services. Shopify may share the data between entities established in the EU and Canada and transfer your data to the US. Transfers of your data to Shopify and by Shopify are governed by the Privacy Shield, contractual data protection agreements, or laws and regulations providing adequate protection.
Transaction information data may be accessible to our partners, who provide us with payment tools. Our partner PayPal and other companies, such as Stripe, operate in various countries worldwide; therefore, your data might be transferred outside the EU, depending on your location. To ensure adequate safety for your data, PayPal has established binding corporate rules.
Statistical browsing data may be accessible to our partners, who provide us with tools for analytics. Google LLC is based in the US, and specific data may be transferred outside the EU. Google LLC participates in the Privacy Shield.
Your data may be disclosed to public authorities if we are required to disclose personal data by law or to comply with a lawful request of authorities.
3. HOW LONG WE KEEP YOUR DATA
Your data, which is necessary to set up and provide our goods, will be stored for up to 2 years.
Data we process on your behalf will be stored with us as long as you remain a subscriber of our goods. We will retain the data for up to 2 years after terminating your account. After that, the data will be permanently removed unless you instruct us otherwise, and we agree on the terms of more extended storage of your data.
Data collected via Website analytics (Google Analytics) will be stored for up to 3 years.
Cookies are usually valid for up to 2 years. You may delete them anytime.
We will use your email for marketing for up to 2 years after your last reaction to our communication.
In some cases, personal data may be stored for a more extended period of storage of personal data required to protect our or any third parties' legitimate interests, e.g., in case of a legal dispute.
4. YOUR RIGHTS
By contacting us at email@example.com, you may exercise your rights as the data subject, including the following:
The right to request access to your data. You may access, correct, update, change, or remove your data anytime. However, please note that certain information is strictly necessary to fulfill the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data;
The right to request rectification of your data;
The right to request the erasure of your data. If personal data is erased under your request, we will only retain such copies of the information as are necessary for us to protect our or third parties legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with us;
The right to withdraw consent regarding the processing of personal data;
The right to data portability.
In some cases, you may have a right to request the restriction of processing your data or object to the processing of your data.
If you think there is a problem with how we handle your data, you have a right to file a complaint to your national data protection authority in the EU/EEA. In Lithuania, that is the State Data Protection Inspection. You can find contact details of the State Data Protection Inspection here: http://www.ada.lt
If the purchased item is suspected to be defective, please immediately contact us for further information and other necessary actions.
For all customer legal rights, don't hesitate to get in touch with local government institutions: http://www.vvtat.lt/en/about-authority/541 or http://ec.europa.eu/odr
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
6. QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer at firstname.lastname@example.org.