Last updated: October 23rd., 2026
These Terms & Conditions govern membership in the DOLITA Club loyalty programme operated by DOLITA, UAB (“DOLITA”, “we”, “us”).
By joining the DOLITA Club, you confirm that you have read and agree to these Terms & Conditions.
1. DOLITA Club membership
DOLITA Club is a customer loyalty programme offered by DOLITA.
Membership is free of charge.
You can join the DOLITA Club through the DOLITA website or by completing a membership registration form in a DOLITA store.
To register, you must provide the information requested during registration, which may include your email address, name and phone number.
Each membership is personal, intended for individual use and may not be transferred to another person.
2. Member discount
DOLITA Club members are entitled to a 10% discount on eligible full-price footwear in DOLITA stores and online.
The member discount:
- Applies only to eligible footwear sold at full price.
- Does not apply to sale items or already discounted footwear.
- Cannot be exchanged for cash or transferred to another person.
- Cannot be combined with other discounts, promotional codes or special offers unless expressly stated otherwise by DOLITA.
DOLITA may apply additional exclusions to specific products, brands, collections or promotions. Any such exclusions will be clearly communicated before purchase.
The discount applies only while your membership is active and you meet the applicable eligibility requirements.
3. Using your discount online
To use your DOLITA Club discount online, shop using the email address associated with your membership.
The 10% member discount is applied automatically to eligible footwear when your membership is recognized during checkout.
No promotional code is required.
If your discount is not applied automatically, please contact DOLITA customer service before completing your purchase, where possible.
4. Using your discount in DOLITA stores
To use your DOLITA Club discount in a physical DOLITA store, provide the email address, phone number, name or last name associated with your membership to a DOLITA consultant.
The consultant will verify your membership and apply the applicable discount to eligible footwear.
In-store discounts are available once your membership details have been recorded and can be recognized in DOLITA's in-store customer system.
If you registered online but your membership cannot yet be identified in-store, the consultant may ask you to complete or update your in-store registration details.
DOLITA may request additional information where reasonably necessary to verify your membership.
5. Membership and marketing communications
DOLITA Club membership and consent to receive marketing communications are separate.
You do not need to consent to marketing communications to become or remain a DOLITA Club member.
Consent to receive promotional emails or SMS messages is optional and managed separately for each communication channel.
You may withdraw your marketing consent or unsubscribe from marketing communications at any time without cancelling your DOLITA Club membership.
Withdrawing marketing consent does not affect your eligibility for DOLITA Club membership benefits.
DOLITA may still send service-related or transactional communications concerning your membership, purchases or requests where permitted under applicable law.
6. Existing DOLITA customers and members
Existing DOLITA customers or loyalty programme members may be asked to provide or update their contact information to access DOLITA Club benefits online or in stores.
Updating your information does not automatically create a second membership.
Where possible, DOLITA will associate updated information with your existing customer or membership record.
7. Personal data
DOLITA processes personal data provided in connection with DOLITA Club membership in accordance with applicable data protection laws and the DOLITA Privacy Policy.
Personal data may be processed for the purposes of administering your membership, identifying you as a member, providing membership benefits and managing membership-related requests.
We manage marketing communications separately, based on the applicable legal basis and your communication preferences.
For further information about how your personal data is processed, including your rights, please refer to the DOLITA Privacy Policy.
8. Misuse of membership
DOLITA Club membership and its benefits are intended for personal use.
DOLITA may refuse a membership benefit, suspend or terminate a membership where there are reasonable grounds to believe that the programme has been misused, including through fraud, false information, unauthorized sharing of membership benefits or manipulation of discounts.
Any such action will be proportionate to the circumstances and subject to applicable law.
9. Ending your membership
You may request cancellation of your DOLITA Club membership at any time by contacting DOLITA customer service.
Once your membership is cancelled, you will no longer be eligible for DOLITA Club benefits.
Unsubscribing from marketing communications does not cancel your membership.
10. Changes to the DOLITA Club
DOLITA may reasonably modify the DOLITA Club programme, its benefits or these Terms & Conditions from time to time.
Where changes materially affect members' rights or benefits, DOLITA will provide appropriate advance notice in accordance with applicable law.
Updated Terms & Conditions will be published on the DOLITA website, together with their effective date.
11. Programme availability
DOLITA may suspend or discontinue the DOLITA Club programme, subject to applicable law and any applicable notice requirements.
Temporary technical issues may occasionally prevent membership identification or automatic discount application. If this occurs, members may contact DOLITA customer service for assistance.
Nothing in these Terms & Conditions excludes or limits any mandatory consumer rights or other rights that cannot lawfully be excluded.
12. Contact and applicable law
For questions about DOLITA Club membership, benefits or these Terms & Conditions, please contact:
DOLITA, UAB
Email: [customer service email]
Registered address: [company address]
Company registration number: [company number]
These Terms & Conditions are governed by the laws of the Republic of Lithuania, without prejudice to any mandatory consumer protection rights applicable under the laws of the consumer's country of residence.
Disputes shall be resolved in accordance with applicable law, including any mandatory rules concerning consumer dispute resolution and court jurisdiction.