Shipping 

We offer free shipping all over the world.

European Union countries: Estimate Delivery Time 1-5 Business Days 

Australia, Canada, Japan, New Zealand and USA: Estimate Delivery Time 4-6 Business days 

Rest of the World: Estimate Delivery Time 4-8 Business days 

Taxes and duties 

The customer outside the European Union will be responsible for paying any and all import duties, clearance fees, or other fees assessed during the transport of your order. 

The customer is responsible for ensuring that all information and documentation needed by customs in buyer’s country are provided properly and in correct form.

Prices and Currencies 

Prices shown and final invoices will be in Euro (EUR) for all the shipping countries.

To allow customers understand the Euro prices accuracy in their own currency, Dolitashoes.com also shows the prices in several currencies, which are to be intended as merely indicative.

The final amount on credit cards may vary based on the fluctuations of currency and of the bank commissions. 

Dolitashoes.com kindly suggests customers to contact their bank and be advised about the value of the prices’ conversion and about the bank commissions related to the transaction

Credit cards will be charged in Euro (EUR), and the final price will be calculated and charged by applying the exchange rate specific of the day of the transaction.

Discounts Code

Clients who have been sent a Dolita Discount Code by newsletter, through social networks or on approved promotional web sites can insert this code during order purchase and checkout. 

Each code has a validity start and end date, which limits its use and cannot be extended.

Online Products & Images

Dolitashoes.com declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, 

the colours of the products visualized on the web site could appear to be slightly different from the original.

Images on Dolitashoes.com belong to Dolita and any unauthorized use of these images without the express written consent of Dolita is forbidden. 

Address, non-received items and returns  

If the item is not received and sent back to us by the postal service company, you will be charged the actual shipping fee (not according to the above information). 

The price of the item will be credited once we receive the item. We will contact you to inform when we receive the package. 

DOLITA quality guarantee 

As an authorized retailer of all brands in the online selection, Dolitashoes.com guarantees the complete authenticity of each and every item featured. 

If noticed that items are faulty, damaged or there is manufacturing fault, please contact us immediately. Thank you.